What Is the Difference Between VoIP & On-Premise PBX?

What Is the Difference Between VoIP & On-Premise PBX?

If you want your business to succeed, making sure you have the appropriate resources and support is the first step. However, it isn’t always easy to do. If you don’t even know what the difference is between VoIP and on-premise PBX systems, you can’t possibly know which your business needs. Lucky for you though, our experts at RingGenius know everything there is to know about the different business phone systems available today, as well as how they each can impact your corporate correspondence.

What Is On-Premise PBX?

Traditional PBX systems, or private branch exchange systems, have existed for many years. Typically you’ll find them in larger office buildings that have their own dedicated phone networks where extensions are used to redirect calls throughout an organization. A lot of businesses even prefer PBX systems for their superior infrastructure, design simplicity, reliability, ease of use, and overall cost savings. However, PBX systems can sometimes limit scalability, require more hands-on management, and cost as much as tens of thousands of dollars in equipment/replacements depending on your company’s unique correspondence demands, which is why VoIP systems are gaining traction so quickly.

What Is VoIP?

VoIP, voice over internet protocol, systems rely solely on internet connection to transmit audio data at the speed of light, meaning there is never any communicational delays. Many VoIP systems are even able to support HD calls and complex features to enhance professional correspondence, essentially customizing communication for every business. VoIP systems can help you integrate with other technologies, enhance scalability, and enable the virtualization of every interaction. Built using SIP platforms, VoIP systems open up a whole new world of possibilities for businesses to keep in touch. Not to say there aren’t numerous points of failure to worry about. From IT involvement, to infrastructure concerns, VoIP’s are a great solution for any business.

Why Choose RingGenius?

If you’re looking for the reliability, simplicity, and total cost efficiency of a PBX system, with the incredible cutting-edge features, mobility, and virtualization capabilities of a VoIP system, our extraordinary hosted, cloud-based PBX system is exactly what your business needs. It utilizes your existing high-speed Internet connection to offer seamless, instantaneous communication without all the unnecessary hardware. We offer mobile and desktop apps to turn any devices you own at home or in the office into powerful tools for your business, so your teams can work from anywhere. We provide a convenient web portal for user, feature, and setting management, which is available 24/7 and can enable your staff to take advantage of all sorts of incredible applications, like find-me-follow-me and voicemail-to-email capabilities. Plus, our standard features include call queuing, web-based operator consoles, IVRs, CRM integrations, and automatic call distribution (ACD), among others – with redundant cloud data centers that never stop working to keep your business connected, no matter where everyone’s working from.

All in all, RingGenius is here to bring you the best the telecommunications industry has to offer, with a Call Center Suite that offers your business everything it needs to keep in touch from wherever, without the hefty upfront investment or ongoing support costs. Learn more about how our groundbreaking phone systems can impact your specific business by giving our connectivity geniuses a ring today!

If you are looking for business phone systems, call RingGenius today at 1.866.519.9944 for a free consultation. RingGenius is focused on making modern business communications smarter. RingGenius has provided reliable, cost-effective, full-featured, user-friendly cloud-based telephone services to enterprises for over ten years.